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Cookie Policy

Last updated: March 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give site owners useful information. Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (remaining until they expire or you delete them).

2. Cookies We Use

Essential Cookies

These cookies are strictly necessary for the platform to function. They cannot be disabled.

Authentication session

Keeps you signed in securely across page loads.

Session

CSRF protection

Prevents cross-site request forgery attacks.

Session

Cookie consent preferences

Remembers your cookie preferences.

1 year

Functional Cookies

These cookies enable enhanced functionality and personalisation.

Company switcher

Remembers your last selected company in the dashboard.

Persistent

Theme preference

Stores your light or dark mode preference.

1 year

Sidebar state

Remembers expanded/collapsed navigation sections.

Persistent

Analytics Cookies

These cookies help us understand how visitors interact with the platform so we can improve it.

Usage patterns

Tracks anonymised page views and feature usage.

1 year

Performance metrics

Monitors page load times and error rates.

1 year

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • Stripe: sets cookies necessary for secure payment processing and fraud prevention.
  • Analytics providers: may set cookies to help us measure traffic and usage. These are configured to anonymise IP addresses where possible.

Third-party cookies are subject to the respective privacy policies of those providers.

4. Managing Cookies

You can control cookies in several ways:

  • Browser settings: most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may prevent the platform from functioning correctly.
  • Cookie banner: when you first visit Incorra, you can choose which categories of non-essential cookies to accept or reject.
  • Opt-out links: some third-party providers offer their own opt-out mechanisms. Check their respective privacy policies for details.

5. Changes to This Policy

We may update this Cookie Policy as our use of cookies evolves. We will post changes on this page with an updated “Last updated” date.

6. Contact

If you have questions about our use of cookies, contact us at privacy@incorra.com. For more information about your data rights, see our Privacy Policy.